The energy industry has seen tremendous change in recent years. Changes in pricing and regulatory requirements, as well as aging infrastructures, have forced companies to reevaluate their strategy, operations, and technical approach for managing business.
Norima provides energy clients with organizational and business strategy development, operational and process analysis, and technical consulting services and solutions. Our capabilities in process analysis and change management will help you to quickly transform your operations and optimize your technical solutions to meet the ever-changing needs of your business.
Whether you’re trying to improve your customer support model, upgrade your internal billing system, or adapt to a new dynamic pricing model, Norima has a solution to help you stay ahead of the change.
A few of our valued clients:
Customer Care Portal Framework
Our CSR portal framework integrates and provides easy access to all vital-for-customer-care information. Our call center solutions provide effective ways to improve customer support and service.
Smart Meters Implementation
We can help you to navigate the path from business case through regulatory filing and implementation of your upcoming Smart Meter initiative. Our team has experience that you can leverage to your advantage.
Solar Sales & Installation
We can help you to build and integrate innovative solutions for sales and implementation of solar energy projects. Our teams have experience in managing all phases of solar installations.
Data Analysis & Integration
Our experience in data analysis and mapping, coupled with domain expertise and knowledge of data structures, enable us to design, develop, and integrate solutions that streamline key business functions, like billing and support.
Business Process Reengineering
Our capabilities in business process analysis and change management will help you to quickly transform your operations and optimize your technical solutions to meet the ever-changing needs of your business.
Client Relationship & Vendor Management
Large scale projects, very common in this sector, require effective management of third-party vendors and stakeholders from across the organization. Our Management Consultants will help you achieve success.
We want to hear about your goals and explore how our services can help you achieve success.